Who is my sales rep now?
I’ve worked with both MDR and QED.

Virtually all QED sales reps have been retained so you can contact either your MDR or QED representative for service. Over the next few weeks, we will be aligning sales reps to accounts to ensure we maintain the high service standards you have come to expect, while also minimizing the number of changes necessary. In the event any changes are necessary, we will contact you.

Can I reach my QED rep with the same email address?

Yes. For now, all systems will remain in place, and you can reach your representative at their @qeddata.com email. We will be sure to communicate any change to your representative’s email well in advance.

Who should I contact for customer support?

You may call your usual sales representative for service at either toll-free number.
MDR: 800-333-8802
QED: 800-525-5811

What phone number should I call for service?

Call the toll-free MDR or QED number you are accustomed to dialing, and the receptionist will be able to help you.
MDR: 800-333-8802
QED: 800-525-5811

Who can help me with my billing and payment questions?

For any questions on a bill with a QED/Scholastic logo, you should continue to call the customer service number printed on that invoice. For projects where you have not yet received a bill, call your sales representative or MDR Billing at 800-333-8802.